Changing or cancelling your BT Business order

If you need to change or cancel your phone line or broadband order, please contact your account manager. If you don鈥檛 have one, use Chat (during office hours) to get in touch and we鈥檒l take care of this for you.

If it鈥檚 your account you鈥檙e looking to close, please read How can I cancel a BT Business account.

It鈥檚 easy to track your order online. Just head over to Tracking your BT Business order.

If you鈥檙e having any issues using our order tracker a lot of these can be easily solved. Read troubleshooting order tracking problems.